Lumiere by Adriana Terms and Conditions

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Moonarie LLC DBA Lumiere by Adriana (“we,” “us,” or “our”) does not sell, rent, trade, or otherwise disclose customer opt-in information, including phone numbers and consent records, for marketing, promotional, or unrelated purposes.

All text messaging originator opt-in data and consent records are maintained securely and used solely to deliver communications directly related to our services.

1. Information We Collect

We collect the following categories of information:

Personal Information

- Name

- Email address

- Phone number

- Physical address

- Payment information when you make a purchase or request a quote

- Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

- IP address

- Browser type and device information

- Website usage patterns and analytics

- Cookies and similar technologies

Customer Communication Data

- Records of inquiries and service requests

- Appointment details and preferences

- Service history and feedback

2. How We Use Your Information

We use collected information solely for legitimate business purposes, including:

- Providing, operating, and improving our services

- Processing transactions and payments

- Communicating with you regarding inquiries, appointments, updates, and services you request

- Enhancing website functionality and user experience

- Maintaining records of communication preferences and consent

- Ensuring security, fraud prevention, and legal compliance

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support messages, and important service-related updates.

Opt-In & Consent

- Messages are sent only to individuals who have explicitly opted in

- We maintain timestamped records of all opt-in actions

- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

- You may opt out at any time by replying “STOP”

- You will receive a confirmation message, and no further messages will be sent unless you re-opt in

- All opt-out requests are processed immediately

Message Frequency & Content

- Message frequency varies based on your interactions with our business

- Messages are directly related to services you have requested

- Promotional messages are sent only where permitted by consent

Age Requirement

You must be at least 18 years of age to opt in to and participate in Moonarie LLC DBA Lumiere by Adriana’s SMS messaging program. By providing your mobile number and consenting to receive text messages, you confirm that you are 18 years of age or older and authorized to use the mobile number provided.

Help & Support

- Reply “HELP” for assistance or contact us at [email protected]

- Customer support is available during regular business hours

Carrier Information

- Message and data rates may apply

- Carriers are not responsible for delayed or undelivered messages

- Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

We implement strict safeguards to protect SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, trade, or disclose personal information for marketing or promotional purposes.

We may share information only in the following limited circumstances:

Service Providers

- Vendors that provide operational or support services (such as payment processing, appointment scheduling, or message delivery)

- SMS aggregators and messaging providers solely for the purpose of delivering messages you have consented to receive

- All service providers are contractually required to protect confidentiality and data security

Legal & Regulatory Requirements

- When required by law, legal process, or valid governmental request

- To protect the rights, safety, or property of Moonarie LLC DBA Lumiere by Adriana or others resulting from misuse or unlawful activity

Business Transfers

- In the event of a merger, acquisition, or asset sale

- Personal data remains subject to the protections of this Privacy Policy

All categories above exclude text messaging originator opt-in data and consent, which will not be shared with any third parties, except where strictly necessary to provide the text messaging services you have requested.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information, including:

- Encryption of sensitive data in transit and at rest

- Access controls and authentication measures

- Regular security assessments and system updates

- Employee training on data protection practices

- Incident response and breach notification procedures

- Secure backup and disaster recovery systems

No method of electronic transmission or storage is completely secure. While we strive to protect your information, absolute security cannot be guaranteed.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

- Analyze website traffic and usage

- Remember user preferences

- Improve website functionality and performance

- Measure service effectiveness

You may control cookie usage through your browser settings. Disabling cookies may limit certain website features.

7. Your Rights & Choices

You have the right to:

- Access, update, or request deletion of your personal information

- Opt out of marketing emails using the “unsubscribe” link

- Opt out of SMS messages by replying “STOP”

- Request information about how your data is processed

- Withdraw consent for future communications at any time

To exercise these rights, contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This Privacy Policy applies only to information collected by Moonarie LLC DBA Lumiere by Adriana.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The most current version will always be posted on our website with the effective date. Material changes will be communicated via email or website notice where required.

10. Contact Us

If you have questions regarding this Privacy Policy or your information, contact us at:

Lumiere by Adriana

Phone: (754) 755-9599

Email: [email protected]

Website: www.lumiereftlauderdale.com

By using our website or services, you consent to this Privacy Policy.